Frequently Asked Questions
Everything you need to know about bringing Southern hospitality into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy for kitchenware and home decor?
We offer a 30-day return policy on most unused items in their original packaging. Please note that for safety reasons, some food items and personalized goods may be final sale.
Are Paula Deen cookware sets dishwasher safe?
While many of our collections are dishwasher safe, we recommend hand washing with mild soap to preserve the finish and non-stick properties of your cookware for years to come.
Do you offer international shipping?
Currently, PaulaDeenShop primarily ships within the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I care for my Paula Deen cast iron products?
To maintain your cast iron, rinse with warm water and dry immediately. Apply a light coating of vegetable oil after each use to maintain the seasoning and prevent rust.